Chapman Payson Auto Center Reviews

Sent an email inquiry in concerning one of the trucks for sale. Even though the dealership was closed, received an answer from Tom to my question within minutes. Stopped by dealership the next day, took a test drive with John. At conclusion of test drive, made an offer and John got it approved within 5 minutes. Asked how long it would take them to get the truck ready and they stated about an hour. Returned an hour later, truck was finished and parked out front. John got me into finance right away. Met Ken in finance and was in and out in 10 minutes. Very smooth, respectful of my time and all that I came in contact with were very polite, knowledgeable and efficient. I would highly recommend this dealership based upon my experience.

John German is the best I bought a lot of cars over the years and I've never had a Salesman as good and professional as he is

John O sold us an SUV. We went in looking for a Traverse he recommended a Blazer which fit our needs much better. He was very patient with us and didn't pressute us at all. After we purchased our new SUV, he showed us all the buttons, bells and whistles, which we really appreciated. Over-all a great experience.

John German was great to work with He remembered me from the last time I was looking at vehicles and once we started talking about trucks and remember about the Tahoe I looked that last time and I told him that back then we I call back it was already gone and he told me that they just a other one and ask if I want to take it and show it to my wife I did she love it so then we went back to his office and worked out a deal Thank you again and thank you for your service once a marine always a marine

Wilson R. and John G. the sales representatives were professional and knowledgeable about the vehicle we were interested in.They took their time and no pressure. Great experience and would highly recommend them.Ken B. the Business Manager , was very professional, knowledgeable and helpful as well. Took his time explaining the process. A pleasure to work with.Would highly recommend the Chapman Dealership in Payson.

I called Dan Byus, the service manager, with warranty questions regarding my vehicle. Dan encouraged me to call John German in sales again to see about getting me into something newer. The process was not stressful, went smooth and didn’t take an inordinate amount of time. Finally, Ken Boyes is how all dealer Finance Managers should deal with customers! Best in-dealership car buying experience in years.

We have been very happy in all of our dealings with Chapman Payson Auto Center. The latest was the ordering (last year) and purchase of vehicles this year. John German (sales) is wonderful to work with, Ken too (financial), always very kind and professional. We feel valued and taken care of by this dealership! Highly recommend to buy and deal locally!!

I’ve bought 3 new vehicles from Chapman Payson over the years. This time I bought a 2023 Traverse and my salesman Riley was the best salesman ever. If you’re in need of another vehicle go see RILEY.

John German is as knowledgeable and no-nonsense as they come. Pleasant and quick purchase/delivery experience, and automated signature process was impressive.

We were fortunate to meet Wilson Rogers, our sales consultant. He treated us like friends and had a very nice approach to sales. He worked with us and earned our business. Wilson is an asset to Chapman Ram and we look forward to dealing with him on any additional vehicle purchases. Ask for Wilson! You can’t go wrong!